How to Stay Resilient in a Scale-Up | Joe Cripps, CEO of Trail (Series A)
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How have you dealt with the ups and downs of Covid-19? Meet Joe Cripps, CEO of Trail, a company that helps multi-site operators in hospitality and leisure to manage their daily tasks.
In this episode, Joe shares his experience of the hospitality crisis, he shares learnings from running a remote-first company, and we talk about the mental health challenges many of us have faced during the pandemic.
Key links:
Trail website: https://trailapp.com/
Joe Cripps profile: https://www.linkedin.com/in/joecripps/
Dave Bailey profile: https://www.linkedin.com/in/davesuperman/
Dave's one-on-one guide: https://bit.ly/dave-one-on-ones
Key timestamps:
[00:56] How did you get the idea for Trail?
[04:10] What was it like when COVID hit?
[08:52] How do you think about the sales process as you come out of COVID?
[11:46] How did you come up with your core messaging?
[14:32] How do you support the team on the emotional side of Covid?
[17:28] What have you learned about remote-first work?
[19:42] How have you integrated business culture in slack?
[21:35] What are the unique challenges for leaders of remote teams?
[22:41] What are the unique challenges for leaders of remote teams?
[24:39] Quickfire Questions
A shout out to co-founder Wil—miss you and let's catch up soon!
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